Expert topic · Transparency

Make data and processes visible in daily operations.

When data and process steps are considered separately, their meaning in day-to-day operations can be harder to trace. Operational data transparency connects both perspectives and makes visible which information is needed at each stage of an operation.

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Operational view

Transparency needs data and process context.

Data alone does not explain how an operation works in day-to-day practice. Its relationship to processes, handovers and tasks makes operational context possible.

FORCE therefore describes transparency as a connection between data and processes. The concrete view follows the particular system landscape and available information.

Transparency model

Put information into operational context.

This page focuses on the relationship between structured information, process context and operational review.

  1. 01

    Structure data

    Information is considered in a way that keeps its structure and context traceable.

  2. 02

    Connect processes

    Data is connected with the operations, tasks and handovers in which it is used.

  3. 03

    Put operational questions into context

    The shared view of data and processes supports discussion of relationships in daily operations.

Functional context

Relationships rather than isolated information.

Make data visible

Information can be considered in its structured context.

Create process context

The use of information is linked to the process steps to which it belongs.

Discuss decisions

A traceable view of data and processes provides a basis for operational discussions and context.

In focus

Questions about operational transparency.

This page does not describe a specific interface, metric or real-time view. It explains the functional relationship between data and processes.

  • Which information is relevant to a process step?
  • In which context is data used in daily operations?
  • Where do data, tasks and handovers meet?
  • Which questions should be discussed through a shared view?

Frequently asked questions

Put operational data transparency into context.

The answers describe transparency as a functional connection between data and process context.

What does operational data transparency mean?

Operational data transparency means making data and processes visible and traceable in their relationship so that day-to-day questions can be put into context.

Why are data and processes considered together?

Data receives its operational meaning in a process context. Tasks, handovers and the system landscape help put that meaning into context.

How can transparency support decisions?

A traceable view of information and operations provides a basis for discussing operational relationships and decisions. The specific decision remains context-dependent.

How does transparency relate to data flows?

Data flows show how information is handed over between tasks, teams, platforms and systems. Those handovers are an important part of the process view.

When does operational data transparency become relevant?

It becomes relevant when data and process steps are viewed separately or when participants interpret the same process status differently. A shared operational view makes visible which information is needed at each point in the operation.

Next step

Let us put data and processes into context together.

An initial conversation can consider information flows, process steps and the questions for which a more traceable operational view would be useful.