Make handovers visible
The points at which information moves between process steps can be described more clearly.
Expert topic · Handovers
Understanding data flows and manual handovers in processes.
Not every handover is a problem. It becomes relevant when it is unclear which information is passed on, and in which context. When data changes form or meaning between platforms, teams and systems, a structured process view makes those handover points easier to examine.
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01 · Operation
Consider the steps
A process consists of tasks, information and handovers between people or systems.
02 · Handover
Put changes into context
At handover points, the way information is structured, named or used can change.
03 · Flow
Describe relationships
A clear process picture connects handovers with the data needed in the operation.
Understanding the issue
Handovers are part of the data flow.
A data flow follows more than a technical path. It also describes how information is handed over between tasks, teams, platforms and systems.
Manual handovers are points at which information is transferred, entered again or used in a different context. They become visible in the process picture before discussing suitable integration or automation.
Structured review
From an operation to its handovers.
This page helps describe data flows as a functional relationship without anticipating specific systems or solutions.
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01
Describe the operation
Start by considering which tasks and information work together in a process.
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02
Mark handovers
Then make visible the points where information is handed over or put into a different context.
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03
Connect the data flow
Connecting tasks, data and handovers provides the basis for further functional discussion.
Operational context
Make data and process steps discussable together.
Order relationships
Data flow and process are considered in their relationship rather than separately.
Prepare for integration
A clearer picture of handovers provides a basis for putting the role of data integration or workflow automation into context.
In focus
Questions about data flows and handovers.
This page explains a functional view of handovers. It does not diagnose a particular process or promise effects.
- Which tasks and information belong to an operation?
- Where is information handed over or put into a new context?
- How do data flow and workflow relate?
- Which handovers should be understood before an integration decision?
Frequently asked questions
Consider data flows more clearly.
The answers put manual handovers into context as part of a process and information flow.
What is a manual handover in a data flow?
A manual handover is a point where information is transferred, entered again or put into a different context between process steps. It becomes visible when tasks, data and handovers are considered together.
Where can handovers occur in a data flow?
Handovers occur where information moves between process steps, teams, platforms or systems. Which handovers matter follows from the particular operation.
How do data flows and workflows relate?
A workflow describes the tasks and steps in an operation. Data flows describe the information and handovers that connect those steps.
What is considered before an integration decision?
Before a decision, goals, processes, the system landscape, existing data flows and handovers are mapped and reviewed together.
When does a handover become a relevant review point?
A handover becomes relevant when it is unclear which information is passed on and in which context, or when data needs to be re-entered, renamed or supplemented. Not every handover is a problem; what matters is how it affects the real operation.
Next step
Let us put handovers in your information flow into context.
An initial conversation can help consider process steps, data flows and their handover points in a structured way.